SMS Messaging Privacy Policy (HIPAA-Compliant)
Effective Date: 02/16/2022
At RISE PHYSICAL THERAPY, your privacy is paramount. This SMS Messaging Privacy Policy outlines how we manage your information in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable laws.
1. Collection of Information
When you opt-in to receive SMS communications, we collect the following information via your intake paperwork voluntarily provided in our new patient paperwork. This includes your
Your phone number
Full Legal Name
Any other information you voluntarily provide
This information may include Protected Health Information (PHI), but only when necessary for the provision of care or communication regarding treatment.
2. Use of Information
We use SMS to:
Send appointment reminders
Provide updates on your care plan or treatment
Share billing and administrative information
Deliver relevant health information or promotional content (with explicit consent)
Consumer information is not shared with third-parties for marketing purposes.
3. Safeguards for PHI
We employ administrative, physical, and technical safeguards to ensure all electronic communications, including SMS, comply with HIPAA security standards. These include encrypted communication platforms and regular security audits.
4. Opting Out
You may opt out of SMS communication at any time by replying STOP to any message. Please note that opting out may limit our ability to provide timely reminders or updates. Standard message and data rates may apply.
5. Third-Party Services
We may use HIPAA-compliant third-party vendors to facilitate SMS messaging. These vendors are bound by Business Associate Agreements (BAAs) to protect your PHI in accordance with HIPAA.
6. Contact Us
For questions about our SMS Messaging Privacy Policy or concerns regarding your information, contact us at:
RISE PHYSICAL THERAPY
Phone: 208-338-9486
Email: admin@riseptidaho.com